People & Program Leadership
Managing teams across multiple sites and leading digital service model implementation
Download Leadership ResumeLeadership Philosophy
My approach to leadership centers on building high-performing teams through clear communication, strategic vision, and empowering individuals to grow. I believe in leading by example and creating environments where innovation and continuous improvement thrive.
Team Management
Successfully managed cross-functional teams across multiple sites, developing talent and building cohesive units that consistently exceeded performance targets.
Program Development
Led the creation and implementation of new service models, from concept to full-scale deployment across multiple locations.
Cross-Level Communication
Effectively communicated with stakeholders at all organizational levels, from frontline staff to C-suite executives, ensuring alignment and buy-in.
Leadership Journey
My career progression has taken me from frontline clinician to program developer and team leader, with each step building on my ability to connect operational realities with strategic vision.
Digital Service Model Implementation
Led the development and rollout of a new digital-first service model across 15 client sites, managing a team of 25 professionals while coordinating with technology, operations, and client stakeholders.
Team Transformation Initiative
Transformed an underperforming regional team into a high-performing unit by implementing structured performance management, targeted training, and creating a culture of accountability and recognition.